FAQS

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to info@minlemynlox.com.

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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Pre Sale Questions

A:Browse products and click to add to cart. Select size and type. Go to cart and checkout. Enter shipping info and payment details. Complete purchase. Contact us if you need help!

We accept major Paypal and credit card payments as well as offline bank transfers.

A: 1. Exchange Contact customer service (info@minlemynlox.com) for product or part replacement. Our customer service team will assist you in arranging a replacement. Note: The following situations are considered normal and the free replacement policy does not apply: A) There is minor damage to the outer packaging. B) There are minor scratches or peeling paint on the product. C) Parts or consumables are damaged after prolonged use beyond the warranty period. 2. Refund Policy We support refund requests within 30 days. If you confirm that you want a refund, please contact our customer service at info@minlemynlox.com to explain the reason for the refund in detail. Please return the product to the designated return address and provide the tracking number for the return. The customer is responsible for payment of return shipping and duties (if applicable). We will deduct any applicable fees and send the remaining refund based on the customer's original method of payment. If a refund does not arrive for a long time after being issued, customers are encouraged to check with their credit card company and/or bank. Delays may occur due to different procedures for transferring funds between financial institutions.

A: We can deliver to almost all countries by air courier, depending on the destination country, the delivery time is different, usually takes 7-15 days to arrive which depends on the local logistics.

A: We provide after-sales service, free warranty within 1 year for mainframe and 6 months for independent gloves.

A: You can check the specific price on our product page and keep an eye on our promotional discounts, if you have any questions, please contact us via email at info@minlemynlox.com.

Finger dysfunction from various causes

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